Phần mềm-Ứng dụng

The establishment of an action database allows the action team to enter new actions, assign priority and status (open, closed) to actions, as well as target dates, costs, and effectiveness. The action team needs to identify measurements that are essential for tracking each implemented action. Theseshouldbeidentifiedintheaction plan. The most important item the action team needs to monitor is the number of reoccurrences of a target defect type after the process has been changed. For example, if a lack of education is the cause of a particular type of defects, and a training program is put into place to address this, the number of these defects that occur in some designated time period (6 or 12 months [3]) after the education program has been in place should be measured to determine if this change has been effective in preventing these defects from reoccurring.