Phần mềm-Ứng dụng

The Role of the Three Critical Groups in Testing Planning and Test Policy Development Recall that in the TMM framework three groups were identified as critical players in the testing process. They all work together toward the evolution of a quality testing process. These groups were managers, developers/testers, and users/clients. In TMM terminology they are called the three critical views (CV). Each group views the testing process from a different perspective that is related to their particular goals, needs, and requirements. The manager’s view involves commitment and support for those activities and tasks related to improving testing process quality. The developer/tester’s view encompasses the technical activities and tasks that when applied, constitute best testing practices. The user/client view is defined as a cooperating or supporting view. The developers/testers work with client/user groups on quality-related activities and tasks that concern user-oriented needs. The focus is on soliciting client/user support, consensus, and participation in activities such as requirements analysis, usability testing, and acceptance test planning. At each TMM level the three groups play specific roles in support of the maturity goals at that level